There is no official support on this page. If you would rather, you can contact Dell/Alienware on their official support forum here or on their official Facebook page. The mod team does NOT work for Dell and or Alienawre, please don't message them directly for support issues. u/AW_Support is there to help answer your questions and provide official Alienware support.
The only exception are new Alienware models that might be added, but only in case it's deemed feasible.* If you have an official support request or problem, please use the stickied support thread at the top of the page.
So please, if fan control on your machine is not supported by HWiNFO do not ask for support - it will not be answered. Also the huge amount of different fan control imlpementations (EC firmwares) and no universal methods possible make it even more difficult.Īlso please note that using the Embedded Controller interface (to monitor and control fans) can cause problems on some machines. In most cases it's very difficult to determine how to control fans on such machines and sometimes it might not be possible at all. The main reason for such limited fan control support is that almost all notebooks use proprietary methods (closed Embedded Controller firmware), that are kept secret by manufacturers. There are currently no plans to extend fan control support to other machines. Only very few specific HP models (8530w, 8740w) featuring SMSC EMC2103/EMC2113 controllers, some older ENVY 15/17) Some DELL machines might have problems using fan control DELL - many models supported, but fan control limited to 3 levels only. Alienware - all current models should be supported, but there are limitations based on model and fan control mode (EC support disabled/enabled) Fan Control is not an official HWiNFO feature and there are currently only very few specific machines supported:
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